Conflict Management Skills
Managers and leaders within organizations encounter conflict and crisis on a regular basis. The secret is not to try to avoid such encounters, but rather to face them head-on and turn them into opportunities for growth.
Managers and organizational executives encounter conflict and crisis. It’s part of their job description to attend to conflicts, as their common cost is reduced productivity. Yet managers often lack the professional skills and effective mindset of conflict management.
Taken from the world of relationship system coaching, Lead Global offers a training program, which includes unique skill-sets such as creating alignment, allowing ventilation, raising awareness to constructive and destructive communication, raising positivity via negative interaction repair, brainstorming for win-win solutions, leaning into a “big picture” outlook, generating compassion and more, thus helping leaders turn conflicts into opportunities.
Utilizing a laboratory style practice, we allow leaders and executives to apply new skills to managing relevant conflicts within a safe space. This leads to creating organizational cultures that manifest learning and growth through healthy conflicts. By using tailor-designed training, we relate specific organizational culture to its conflict management needs.
Throughout our program, managers learn to handle conflicts in a way that enhances employee confidence and generates a shared vision, rather than achieving the exact opposite. The same goes for conflict between partners, team members and top management.
Coach approach training and conflict management go hand-in hand. The coaching toolbox contains tools and skills that turn negative experiences and crisis into growth engines, stemming from fields such as positive psychology, change management, appreciative inquiry, relationship system coaching and leadership development. Conflict resolution may not be accomplished overnight, but Lead Global’s training does produce tangible results – and we’ve got the track record to prove it.
Conflict management training may help the following:
- Employee empowerment
- Alignment around a common vision
- Constructive communication
- Redefinition of roles and responsibilities
- Better teamwork across teams, departments, businesses and organizations
- More informed managers and organizational leaders
- Reduced duration of crisis and its disruptive costs; fast recovery